Please make sure you enter a valid email address when placing your order and be sure to check your spam or junk email folder should you not see your order confirmation email right away.
If you can still not find your confirmation email, please reach out to support and we will resend your email confirmation.
In the event you cannot locate your order confirmation email, a screenshot of your VIP receipt will suffice.
*(Please note for certain events we will redirect you to your original point of purchase to request your confirmation email).
*In the event you are still unable to have your confirmation email resent, a screenshot of your ticket receipt is sufficient*.
To request your show tickets order confirmation, please contact your point of purchase.
Please note that all VIP Upgrades sold by Warner Music Group are Ticketless Upgrades.