FAQs
- What are your support hours?
- I purchased my VIP package through Ticketmaster and have not received my tickets yet. What do I do?
- How do I purchase a VIP package?
- I received my Meet & Greet/Early Entry -instructions and it says I need to show a photo ID. Do my guests need to show their photo ID too?
- I purchased my VIP package months before my show. Why does it take so long to receive my things?
- Where are my instructions for my Meet & Greet and/or Early Entry VIP package?
- I am trying to make a purchase online and receiving errors. What do I do?
- What forms of payment do you accept?
- How do I purchase accessible seating?
- Can you help me locate the venue where my show is being held?
- Can I purchase tickets over the phone?
- Can I cancel my order?
- I did not receive my order confirmation email. What should I do?
- My tickets were set up as Will Call. What do I need to pick them up?